To request an urgent appointment, Monday to Friday

• Phone us on the day on 01706 664150 from 8am 
• Visit us to speak to a receptionist during our opening hours

To request a routine appointment in the next 14 days

• Use the NHS app to directly book an appointmet
• Use our practice online booking system called Patient Access 
• Phone us on 01706 664150 during our opening hours
• Visit us to speak to a receptionist during our opening hours 
• Use the NHS App to book a screening test or vaccination

Routine appointments are telephone appointments that are booked for a later date and depend on what we have available. 

If you need a home visit please telephone reception on 01706 664150 before 10am.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

Please do not ask for repeat prescriptions during a home visit. 

Nurses appointments include: spirometry, diabetes review, asthma review, smear test, baby immunisations, (travel) vaccines, echocardiogram (ECG) and blood tests.

For any of the above appointments, you can:

• Contact us online using Patchs
• Call us 01706 664150 between 11am and 6:30pm 
• Visit us at the surgery during our opening hours

If you have a non-urgent medical query you can also contact us using our online form called Patchs.  This is an online service where you will be asked a few questions about your medical need.  This will be reviewed by our team and we will get back to you within 72 hours.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• If you need an interpreter
• If you have any other access or communication needs

If you can't keep an appointment, please cancel it as soon as possible.  You can cancel your appointment by:

• Cancelling it in the NHS app
• Replying CANCEL to your appointment reminder
• Ringing the surgery on 01706 664150 during our opening hours

Would you like an appointment with a GP, Nurse, or Health Care Practitioner in the evening or at the weekend when your surgery is closed?

If so, you can book your appointment now via your GP practice. 

Access services are an extension of your usual GP practice, it is not a walk-in service and you will need to make an appointment through your usual GP practice reception. The service gives patients more flexibility in where, when and how you use local health services. It helps those who struggle to get to the doctors during the week because of work and family commitments. 

NOTE: Whilst you may not get to see your own doctor during these hours, and it may not be at your own practice location, the GP or Nurse you see will have access to your medical record, subject to your consent.

Appointments are available:
Monday to Friday - Daytime & Evenings

Saturday and Sunday  - Daytime

Bank Holidays – Daytime 

Appointment times:
Face to Face – You will see a clinician in person and be required to go to the service location
Telephone Consultation – You will be called by one of our clinicians during your appointment time. This will be from a withheld number and you will not be required to go to the service location unless offered at the time

If you need medical help when we are closed please call NHS 111. 

NHS 111 is a fast and easy way to get the right help, whatever the time. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

If you have chest pains and/or shortness of breath you should call 999 or go to Accident and Emergency.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 online. 

Your needs will be assessed and you will be given advice about whether you need to:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.